Frequently Asked Questions

How fast are my orders delivered?

If you need humidity packets fast, you’re in the right place. At www.humiditypackets.com, we ship orders out the same day they’re placed (before cutoff) and use priority delivery for most regions. Whether you’re ordering a single case or multiple pallets, our shipping speed ensures you get your humidity packs when you need them—fast and hassle-free.

What is your return policy?

We stand behind our products with a 100% guarantee against defects. If your order doesn’t meet your expectations—wrong size, damaged in transit, or product not effective—we’ll take it back. Simply contact us within 30 days of receipt for a refund or exchange.

Do you charge for shipping?

Great question! All orders over 5 cases ship free anywhere in the US (and anything over 3 cases in Canada). Smaller orders are charged at a low, flat rate based on your location.

Do you offer price protection?

Absolutely. We offer a Price Protection Guarantee for 30 days after your purchase. If you find the same product for less (same size, quantity, and RH level) from a verified competitor, we’ll match the price and credit you the difference. That’s our way of ensuring you always get the best value.

How do humidity packets work?

Our humidity packets are designed to maintain the perfect moisture balance for your stored products. They use a patented two-way system that adds or removes moisture as needed to maintain your chosen relative humidity level. Just place the packet inside an airtight container with your product, and let science do the rest.

How long do humidity packets last?

On average, our 2-way humidity packets last 12-24 months, depending on the size of your container and how often it’s opened.

Why choose www.humiditypackets.com?

• Fast Delivery
• 100% Performance Guarantee
• Free Shipping on Orders Over 5 Cases
• Price Protection Policy
• Wholesale Discounts for Large Purchases